Official Documents

Privacy Policy Hijau88

Your privacy is our priority. Find out exactly how hijau88 collects, uses, stores, and protects your personal data — all in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026

Our Commitment: hijau88 operates with full responsibility towards the personal data of all its users. This policy is written in clear, plain language — free from legal jargon — so you truly understand what happens with your information.

1 Introduction

Hijau88 ("we", "our platform") values the privacy of every individual who uses our services at hijau88.vu. This Privacy Policy explains in detail how we handle your personal data from the moment you browse our website through to becoming an active member of the platform.

This document is prepared in compliance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection principles. By using the hijau88 platform, you grant us informed consent to process your personal data as described in this policy.

If at any time you disagree with any part of this Privacy Policy, you are advised to stop using the platform and contact us for follow-up action regarding your data. We respect your choices and will process every request promptly.

2 Types of Personal Data We Collect

Hijau88 only collects data that is strictly necessary to provide you with a safe, seamless, and responsible service. The following are the categories of data we collect:

Data Category Example Information Requirements
Personal Identity Full name, date of birth, identification card / passport number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, payment method, transaction records Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game history, betting records, login activity Automatic
Communication Data Customer support chat records, user feedback Options
KYC Documents Copies of identification card, bank statements, proof of address Mandatory (Withdrawal)

Data Minimisation Principle: We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views or religious beliefs.

3 How We Collect Data

Your personal data is collected through several different means as you interact with the hijau88 platform:

3.1 Information You Provide Directly

  • Account registration: Information you fill in when opening a new account at hijau88
  • KYC Process: Identity verification documents you submit for compliance purposes
  • Financial transactions: Information you provide when making a deposit or withdrawal
  • Customer support: Information you share when dealing with our support team via live chat or email
  • Feedback & surveys: Responses you provide when completing feedback forms or user satisfaction surveys

3.2 Automatically Collected Data

When you browse or use the hijau88 platform, our systems automatically record certain technical information including IP address, device type, browser version, pages visited, session duration, and usage patterns. This data is used solely for security, performance analysis, and user experience improvement.

3.3 Data from Third-Party Sources

In certain circumstances, we may receive information about you from trusted sources such as identity verification service providers, payment gateway providers, and fraud prevention agencies. All information received from these third-party sources is processed to the same strict privacy standards.

4 Purpose of Personal Data Use

Hijau88 uses your personal data transparently for clear and legitimate purposes. We do not use your data for any other purpose without first obtaining your consent.

  • Account Management: Creating, managing and maintaining your user account securely
  • Identity Verification (KYC/AML): Meeting legal requirements related to anti-money laundering and age verification
  • Transaction processing: Processing deposits and withdrawals quickly and securely
  • Gaming service provision: Providing access to all games and platform features
  • Customer support: Providing effective assistance whenever you need help
  • Security & fraud prevention: Detecting and preventing fraudulent activity, abuse or unauthorised access
  • Legal compliance: Fulfilling applicable legal and regulatory obligations
  • Direct marketing (with consent): Sending promotions, special offers and the latest updates — only if you have consented to receive them
  • Analytics & improvements: Analysing usage patterns to improve the platform and user experience

Right to Withdraw: You may withdraw consent to receive marketing communications at any time by contacting our support team or using the unsubscribe link in our emails.

5 Data Sharing with Third Parties

Hijau88 does not sell, rent, or trade your personal data to any external parties for marketing or commercial purposes. However, under limited circumstances and with strict controls, we may share your data with the following parties:

5.1 Trusted Service Providers

We work with selected companies that help us operate the platform, including payment gateway providers, identity verification service providers, security auditing firms and cloud service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

5.2 Legal Requirements

We may disclose your personal data to relevant authorities or regulatory bodies when required by applicable Malaysian law, including for the purposes of criminal investigation, fraud prevention or compliance with court orders. In such situations, we will disclose only the minimum data necessary.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of that transaction. We will notify you in advance and ensure the receiving party upholds comparable privacy standards.

Our Guarantee: We have never and will never sell your personal data to advertisers, data brokers or any third party for commercial purposes. Your privacy is not our commodity.

6 Data Storage & Security

6.1 Security Measures

Hijau88 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the same encryption standards employed by leading banking institutions
  • Two-factor authentication (2FA): An additional security layer to protect access to your account
  • 24/7 Monitoring: Continuous security monitoring system to detect any suspicious activity
  • Internal access controls: Only staff who require access to specific data are permitted, based on the principle of least privilege
  • Regular security audits: Independent security assessments are conducted periodically by third-party experts
  • Secure data backups: Data is regularly backed up at separate secure locations to prevent data loss

6.2 Data Retention Period

We retain your personal data for as long as your account is active or as long as necessary to provide our services. After account closure, certain data is retained for the minimum period required by Malaysian law (typically 7 years for financial records) before being securely deleted.

Data that is no longer required will be deleted using secure erasure methods that ensure it cannot be recovered by any party.

7 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the hijau88 website. Cookies help us remember your preferences, keep your login session secure and understand how you use our platform.

7.2 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how users interact with the platform to help us improve the user experience.
  • Functional Cookies: Remembering your preferences such as language, region and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand traffic patterns and platform usage in an aggregated and anonymised manner.

7.3 Cookie Management

You can control and delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect platform functionality and your user experience. For detailed guidance on managing cookies across different browsers, please refer to your browser's documentation.

8 User Rights Regarding Personal Data

As a hijau88 user, you have certain rights regarding your personal data under Malaysia's PDPA. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or outdated personal data.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances during an investigation or dispute.

How to Submit a Request: To exercise any of the above rights, contact our privacy team via email at [email protected] or via the platform's live chat. We will process your request within 14 business days.

9 Children's Data & Protection of Minors

The hijau88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If you believe a child has registered an account or provided us with their personal data, please contact us immediately.

Upon receiving such notification, we will take immediate steps to verify, terminate the relevant account, and delete all personal data of the child from our systems as quickly as possible.

As a platform that prioritises responsible gaming, we also provide parental control tools and guidance resources to help families ensure children cannot access online gambling platforms. More information is available on the Responsible Gaming us.

10 Links to Third-Party Websites

The hijau88 platform may contain links or references to third-party websites or services that are not under our control. This Privacy Policy applies solely to the hijau88 platform and does not cover the privacy practices of any external websites.

We encourage users to read and understand the privacy policy of every website they visit. hijau88 is not responsible for the content, privacy policies or practices of any third-party websites. Access to third-party websites is entirely at the user's own risk.

11 Amendments to the Privacy Policy

Hijau88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. All amendments will be posted on this page with a revised "Last Updated" date.

For amendments deemed material and likely to significantly affect your privacy rights, we will send a notification via email to your registered address or via an in-platform notice at least 30 days before the amendment takes effect.

Your continued use of the hijau88 platform after any amendments take effect signifies your acceptance of the updated Privacy Policy. If you disagree with the changes, you may close your account and request deletion of your personal data.

12 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal data, do not hesitate to reach out to us. We have a dedicated privacy team to address all data-related inquiries:

  • Privacy Email: [email protected] — for official personal data enquiries and user rights requests
  • General Support Email: [email protected] — for general support and platform enquiries
  • Live Chat 24/7: Directly from the hijau88 platform for immediate assistance
  • FAQ Page: Visit FAQ section us for answers to frequently asked questions about privacy and data security

We are committed to responding within 3 working days for all privacy-related enquiries, and within 14 working days for formal user rights requests.

Complaints to the Authorities: If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the provisions of the Personal Data Protection Act 2010.

Multi-Layer Protection

Why Your Data Is Safe with Hijau88

We do not merely comply with the law — we go beyond the minimum requirements to ensure your privacy is genuinely protected.

Bank-Grade Encryption

All data transmitted through the hijau88 platform is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks to secure online financial transactions.

Full PDPA Compliance

Every aspect of data handling at hijau88 is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 — not merely a statement on paper, but genuine day-to-day practice.

Full Account Control

You have full control over your account and data — from two-factor authentication to the right to request complete data deletion. We provide the tools you need.

No Data Selling

Your personal data is not a product we trade. hijau88 has never and will never sell user information to advertisers, data brokers, or any external party for commercial gain.

Independent Security Audit

The security infrastructure and data handling practices of hijau88 are regularly assessed by independent third-party security auditors to ensure the highest standards are consistently maintained.

Dedicated Privacy Team

We have a dedicated privacy team available at any time to answer inquiries, process user rights requests and ensure your concerns are taken seriously.

Join hijau88

A Safe, Transparent & Trusted Platform for Malaysians

Register today and enjoy a secure gaming experience on a platform that respects your privacy — with bank-grade data protection and 24/7 customer support in English and Bahasa Malaysia.

Your data is protected • For individuals aged 18 and above only • Play responsibly

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